We often treat the 'skills' of a leader as the only metric driving discretionary performance of a team. However, while a leader's behaviours are the single biggest influence on the level discretionary effort other factors influence how it feels to work somewhere, such as the organisational structure and communication processes.
The nature of communication and engagement are the foundation of the Climate and, hence, team performance. At BakerFish we teach the OCTAVO framework to help people maximise the effectiveness of their communication. Climate is the impact on the other person(s) of the clarity of your communication and its emotional impact.
Getting the Climate right can go as far to doubling your productivity, improve quality and reduce incidents and accidents. The added benefits include greater innovation, better project outcomes and moving your culture into one that actively embraces diversity and inclusion.